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Return Policy

Our objective at NOUR ENN is to ensure you pleased with your purchase. If for any reason you are not completely satisfied, you may return your purchase. When return, please make sure the item is still UNWORN, UNWASHED, and in UNALTERED condition. We cannot accept returns that have been torn, soiled or damaged due to incorrect washing or use.

We DO NOT accept any return from the third party EXCEPT from our Nour Enn Dropship/Agent. Returns must be shipped out within 7 days of receiving your order. Buyer bears the cost of shipping the item back to us yet we will absorb the postage fee for the next delivery. Please note that we are not bears postage fee for Sale item. For Defective or Wrong Item, we will bear all the shipping cost. We also DO NOT accept any return from Reject Item purchasing.

Please note that item bought online cannot be exchanged at boutique as well. For more question do not hesitate to email us.

Please email us at nourenn.web@gmail.com regarding the return matters.

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